Authorised push payment (APP) fraud is when you're tricked by a criminal into sending money by bank payment to an account that they control. This could be to pay for a purchase that doesn't exist, where a criminal has impersonated a trusted organisation to steal your money, as part of romance fraud, invoice fraud or investment fraud.
New rules came into place on 7 October 2024, which reimburse victims of APP fraud. You can find out more about which payments are covered, and more about the rules by downloading Take Five's APP fraud consumer guide (PDF).
Our customers love us
4.93 stars from 3,587 reviews
Read our reviews at
4.20%
tax-free p.a./AER fixed
4.20%
gross p.a./AER fixed
The Bank of England Base Rate reduced from 5.00% to 4.75% on 7 November 2024. Find out what this means for our members.
We've been named ‘Customer Service Champion’ by Smart Money People at the British Bank Awards!
You may have heard about customers of the Philips Trust Corporation and the impact it’s having on some current and former building society members and their families after they went into administration in April 2022. Read our statement for more information.
Find out more about the Marsden on our ‘About us’ section, including a timeline of our heritage.
We're here to support you with much more than just savings and mortgages. Here you'll find support and guidance on a range of topics to access whenever you need it.
Keep up to date with the latest news from the Marsden and access content about a range of topics, from savings and mortgages to home insurance.
If you’d like to find out about our latest news, products and services, sign up to our e-newsletter. We won’t bombard you with emails and we’ll always treat your personal data with care.
Your privacy is important to us and we’ll ensure that your details are accurate and kept up-to-date. View our Privacy page.
01282 440500 * 